Unable to delete quarantine items

Hello, Gregg.

I am sorry to hear about that. May I know which version of Mac OS are you running and the version of AVG app? Collect OS version by following this article: https://support.apple.com/en-us/HT201260
To find out the version you can follow user manual, part 4.3. Menu in the task bar
http://files-download.avg.com/doc/AVG_AntiVirus_for_Mac/avg_avm_uma_en_ltst_03.pdf

Hello,

I have had several files moved to quarantine, but I am not able to delete them. Even though I am logged in as Admin user I get a message advising I do not have the permission

File name is MacOS:Genieo-CW[Adw] and location is Volumes > Installer > Installer.app > Contents > MacOS > AppHF which I cannot locate.

Thanks
Hello, Gregg.

I am sorry to hear about that. May I know which version of Mac OS are you running and the version of AVG app? Collect OS version by following this article: https://support.apple.com/en-us/HT201260
To find out the version you can follow user manual, part 4.3. Menu in the task bar
http://files-download.avg.com/doc/AVG_AntiVirus_for_Mac/avg_avm_uma_en_ltst_03.pdf

Gregg,

Thank you for providing the screenshots. Could you also provide the version of Mac OS and the version of AVG app that you are using?

Using AVG Verson 18.2 and OS hihg Sierra v 10.13.3 Thanks

Thank you for the information.

This threats were detected as false positive. Please do not worry, you can restore the files back to your computer and will get resolved in next AVG update.

We appreciate your time and co-operation.

Using AVG Verson 18.2 and OS hihg Sierra v 10.13.3 Thanks