Error code Oxe001f96c
Hello Ian,
I'm sorry to hear that you have received error message while downloading AVG. Please let us know which AVG program you want to install on your computer (AVG Free or any paid subscription). Also send us a screenshot of the error message to assist you better. You can check the following link to see the instructions about taking the screenshot (http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot).
Best regards,
Alok.