Other Berenice Jackson posting (https://support.avg.com/answers?id=906b0000000cUgNAAU).
AVG Guru
Hello Berenice,
Sorry to know that you are still facing the issue.
We really appreciate your efforts in trying the remover tool instructions.
In this case, we request you to get our additional support help.
We have sent you an email with further instructions to be followed to get our additional support.
Please check for the email on spam or junk folders if it is not present in the inbox.
Dear AVG
I have copy and pasted, what you kindly sent me via an email. Followed it through exactly but still came up with the error code oxe001003d. If you could give me any more advise it would be great. Thank you.
Berenice, Use the AVG Remover…
1) To download the AVG remover tool please click on this link: (http://aa-download.avg.com/filedir/util/AVG_Remover.exe)
2) Run the downloaded tool and follow the instructions displayed on your screen.
3) Your computer will be restarted automatically. After the restart, AVG Remover will finish the uninstallation.
NOTE: Once the AVG Remover Tool has done with its process. Please go to the C drive and look for a folder named as "AVG Remover" and I request you to delete it manually.
To download our AVG Internet Security program please use this link: (http://avgclick.me/InstallAV)
AVG Guru
Other Berenice Jackson posting (https://support.avg.com/answers?id=906b0000000cUgNAAU).
AVG Guru
Hello Berenice,
Sorry to know that you are still facing the issue.
We really appreciate your efforts in trying the remover tool instructions.
In this case, we request you to get our additional support help.
We have sent you an email with further instructions to be followed to get our additional support.
Please check for the email on spam or junk folders if it is not present in the inbox.