Unable to download Ultimate - despite paying!

Hello Olga,

I apologize for the inconvenience. Please follow the steps in this article https://support.avg.com/SupportArticleView?l=en&urlName=Download-and-install-AVG-Ultimate to activate AVG Ultimate. If you still face any difficulties, please provide the screenshot http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshotof your AVG dashboard to check and assist further.

I have bought - and paid for - and got a receipt, Ultimate.  I still am getting endless pop ups telling me to buy AVG.  When I try to download as per instructions on website, I still get windows telling to buy the damn thing.  I'm on the point of getting something completely different!!!

Olga, If applicable… For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru