Hello Deb,
I apologize for the inconvenience. Please run AVG Clear tool mentioned in this article https://support.avg.com/SupportArticleView?l=en&urlName=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product&supportType=home to remove the status and start a fresh installation http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Protection. If you face any difficulties, please get back to us to assist further.
Unable to download unlimited just purchased comes up with error saying another avg download in progress deleted and re downloaded but still the same wish I had never bought it a total waste of time any money going on for days restarted every day
Hello Deb,
I apologize for the inconvenience. Please run AVG Clear tool mentioned in this article https://support.avg.com/SupportArticleView?l=en&urlName=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product&supportType=home to remove the status and start a fresh installation http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Protection. If you face any difficulties, please get back to us to assist further.