Unable to get pc tune to work

Hello Ian,
We apologize for the inconvenience caused.
Could you please let us know whether you have installed the paid or trial version of AVG in your pc? also provide us the screenshot http://avgclick.me/getscreenshot of the issue you are facing, so that we are happy to assist you better.
Thank you.

when i open pc tune performance it goes to another screen and it just spins around and does nothing i even left running over night as i as was setting it up late in the morning nothing had happen i have re installed to software but nothing has changed.
when if first open it did do a scan but that was all the pc had alot of errors

Hello Ian,
We apologize for the inconvenience caused.
Could you please let us know whether you have installed the paid or trial version of AVG in your pc? also provide us the screenshot http://avgclick.me/getscreenshot of the issue you are facing, so that we are happy to assist you better.
Thank you.

Ian, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru