Unable to get pro features after purchase

Hello Larry,
To assist you further by verifying your products and to resolve the issue, I request you to contact AVG Customer Care via chat or phone( http://avgclick.me/SupportContacts ).
Thank you.

upgraded to pro from the free trial, but it is not updated on my AVG account after the purchase. pls help

Hello Larry,
To assist you further by verifying your products and to resolve the issue, I request you to contact AVG Customer Care via chat or phone( http://avgclick.me/SupportContacts ).
Thank you.