Hello Elizabeth,
I am sorry to know that.
I request you to get our additional support help in fixing this issue.
I have sent an email instruction to get connected with them.
If the email is not found in inbox, do check in spam and junk folders once.
I have purchased AVG Anti-Virus software. When I enter my new key in AVG zen i get a green tick and the message "licence valid" however when I click the "activate" button I get the error message "Licence is not valid" and the option to buy now. I don't understand - I've already purchased it?
Hello Elizabeth,
I am sorry to know that.
I request you to get our additional support help in fixing this issue.
I have sent an email instruction to get connected with them.
If the email is not found in inbox, do check in spam and junk folders once.