Unable to install AVG antivirus

AVG Protection
3

Hello Esmeralda,
We regret for the inconvenience caused. Are you trying to install a paid or free version of AVG? Did you remove conflicting antivirus products before installing AVG (http://avgread.me/1K1IqEh) ? Thank you.

1

I have widows 7 and I am unable to install the antivirus. It gives the following error message:
Descrição: Erro geral (0x0643)
Código de erro: 0xC0070643

Can anyone help me please??

Thanks

2

Hello Esmeralda,
We regret for the inconvenience caused. Are you trying to install a paid or free version of AVG? Did you remove conflicting antivirus products before installing AVG (http://avgread.me/1K1IqEh) ? Thank you.