Hello Connie,
I understand your concern. Please be informed that the invitation code will no longer work in your mobile devices. Please follow the below steps to activate AVG Ultimate in your android mobile.
* Now open the installed AVG AntiVirus free app.
* Tap on drawer (3 lines) on top-left of the app.
* Select AVG Account.
* Enter your My Account email address and password.
The paid app should get activated automatically.
I tried installing using your instructions and my computer still cannot see that android phone among the other devices AVG Ultimate is loaded on. After using your instructions, I checked the phone and it is showing AVG AntiVirus Pro, not AVG Ultimate. Since we were unable to load Ultimate on the phone, we installed AVG Pro on that phone on 10/20/17. We want Ultimate installed on that android phone and a refund for the Pro on that android phone.
It is very frustrating to be unable to just talk to someone about this issue instead of emailing back and forth.
I have followed all of the instructions on installing our AVG Ultimate to an android phone by sending an invitation email from my computer. When I install AVG on the phone it installs the "free" program. I try to follow the instructions to open the ap - tap the menu icon in the upper left corner - tap "Enter invitation code", the menu doesn't show the "Enter invitation code. I have tried this several times with the same results.
Hello Connie,
I understand your concern. Please be informed that the invitation code will no longer work in your mobile devices. Please follow the below steps to activate AVG Ultimate in your android mobile.
* Now open the installed AVG AntiVirus free app.
* Tap on drawer (3 lines) on top-left of the app.
* Select AVG Account.
* Enter your My Account email address and password.
The paid app should get activated automatically.
I tried installing using your instructions and my computer still cannot see that android phone among the other devices AVG Ultimate is loaded on. After using your instructions, I checked the phone and it is showing AVG AntiVirus Pro, not AVG Ultimate. Since we were unable to load Ultimate on the phone, we installed AVG Pro on that phone on 10/20/17. We want Ultimate installed on that android phone and a refund for the Pro on that android phone.
It is very frustrating to be unable to just talk to someone about this issue instead of emailing back and forth.
Hi Connie,
I can understand your frustration.
I would like to inform you that AVG Anti Virus Pro is actually AVG Ultimate for Android Devices.
There is no specific app named AVG Ultimate for Mobile devices. Thank you for understanding!