Hello John,
Sorry for the inconvenience caused.
May I know the name of Operating system installed on your PC?
We request you to run our AVG remover tool once and then try installing AVG free antivirus.
1) To download AVG remover tool, please click on this link: http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded file and follow the onscreen instructions.
3) Restart your PC when the restart option is displayed on the remover tool screen.
NOTE: Once you have logged into your PC after the restart, please go to C:\ drive and delete the "AVG REMOVER" folder manually.
To download the AVG free antivirus, please click on this link: http://www.avg.com/us-en/avg-antivirus-free .
Please feel free to contact us if you need any assistance.
Dear AVG,
Help! I started receiving an error message like several others on this forum stating code: 0xc000007b. I have followed your suggested steps. I have uninstalled and reinstalled AVG, I have downloaded the 64-bit version of AVG-Free you provided a direct link to, but now it will not even complete installation. I have made sure my .NET framework is up to date. I have updated my drivers in windows that generally pertain to the above error, and nothing is working. This is specific unto your software, all other programs and games are running without issue. Please advise.
Hello John,
Sorry for the inconvenience caused.
May I know the name of Operating system installed on your PC?
We request you to run our AVG remover tool once and then try installing AVG free antivirus.
1) To download AVG remover tool, please click on this link: http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded file and follow the onscreen instructions.
3) Restart your PC when the restart option is displayed on the remover tool screen.
NOTE: Once you have logged into your PC after the restart, please go to C:\ drive and delete the "AVG REMOVER" folder manually.
To download the AVG free antivirus, please click on this link: http://www.avg.com/us-en/avg-antivirus-free .
Please feel free to contact us if you need any assistance.