Hello Gay,
We realize it is disappointing when you are unable to install the paid version of AVG in your computer.
We are glad to assist you with the installation.
Please try uninstall existing AVG antivirus free version using remover tool through the below link.
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
Once you have successfully removed the free version you can download and install your AVG antivirus through the below link.
http://files-download.avg.com/inst/mp/AVG_Antivirus_745.exe
Please feel free to contact us for any further assistance.
Thank you.
Please help me, I just purchased the 39.99 package you offered for the AVG program. I all ready have the free AVG. Now after I have paid I get message I can't download because it will not work with the one I all ready have that was the FREE one. I am also getting 2 different messages, ones says my sub. has experied and the otther says I have 5 or 6 days days left. I would like the have all of your protection, but at this time I can't afford the 59.99 for one year. I am 82 years old, have lots of physicall problems and have a husband who is very disabled. Please help me. You can call me at 601 947 8950 or answer me through my email which is on file with you. I have a liscense # and all the paper work to show I have paid for the new program.Gay Churchwell
Hello Gay,
We realize it is disappointing when you are unable to install the paid version of AVG in your computer.
We are glad to assist you with the installation.
Please try uninstall existing AVG antivirus free version using remover tool through the below link.
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
Once you have successfully removed the free version you can download and install your AVG antivirus through the below link.
http://files-download.avg.com/inst/mp/AVG_Antivirus_745.exe
Please feel free to contact us for any further assistance.
Thank you.