Unable to launch Microsoft Word or Excel from AVG 'sleep'

Hi Christine,

Please accept our apologies. We'll help you sort this.
Kindly refer to this article & wake your Microsoft programs from 'Sleep'.
Once they've been awakened, please click on the Ignore button right next to them (they won't be put to sleep once they've been ignored).
If the issue still persists or if you run into any issues, please let us know.
We'll check & assist you accordingly.

AVG is failing to launch Microsoft Word or Excel from 'sleep' mode. How to remedy this?

Hi Christine,

Please accept our apologies. We'll help you sort this.
Kindly refer to this article & wake your Microsoft programs from 'Sleep'.
Once they've been awakened, please click on the Ignore button right next to them (they won't be put to sleep once they've been ignored).
If the issue still persists or if you run into any issues, please let us know.
We'll check & assist you accordingly.