Hello Margaret.
Thank you for contacting AVG Community Support.
We apologize for the inconvenience caused to you.
We will certainly check and help you.
Do you get any error messages?
If so please help us with a screenshot of the error to check and help you further.
Here is the link which has the steps to take a screenshot :
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Create-screenshot&q=How+to+create+a+screenshot&supportType=home)
Thank you.
Hello Margaret.
Thank you for contacting AVG Community Support.
We apologize for the inconvenience caused to you.
We will certainly check and help you.
Do you get any error messages?
If so please help us with a screenshot of the error to check and help you further.
Here is the link which has the steps to take a screenshot :
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Create-screenshot&q=How+to+create+a+screenshot&supportType=home)
Thank you.
The VPN seems to be blocking the B A website. Can you help please?