Unable to log in

Hello Samantha. 
Thank you for contacting AVG Support Community. 
We apologize for the inconvenience caused to you. 
We will certainly check and help you.
In case you want to contact us in the future, please use the below link to connect with us. 
https://support.avg.com/support_sales?l=en
As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.

Hello Samantha. 
Thank you for contacting AVG Support Community. 
We apologize for the inconvenience caused to you. 
We will certainly check and help you.
In case you want to contact us in the future, please use the below link to connect with us. 
https://support.avg.com/support_sales?l=en
As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.

I cannot get my invoice. It has been over a MONTH.
Nothing shows on my profile. I have emailed support/customer care, NOONE gets back to me. Now I cannot log in at all - I keep getting an "error matrix" message.
Ridiculous.