Unable to log into me account

Hello Gilbert,

Sorry for the inconvenience caused.
We request you not to post your personal details on any public forums.
Do you mean that you couldn't log into your AVG My account?
If yes, could you please let us know  the exact message that is displayed when you log into AVG my account?

I was coned by person last night and they closed my laptop down and i lost all my avg items i would like to reinstall them

My (license number removed) ,I think I may be the subject of a viruses

Hello Gilbert,

Sorry for the inconvenience caused.
We request you not to post your personal details on any public forums.
Do you mean that you couldn't log into your AVG My account?
If yes, could you please let us know  the exact message that is displayed when you log into AVG my account?