Unable to log into My Account

Hello James,

We're sorry to hear this. Are you getting the same internal error when you try to log in AVG my account or does it appear only for resetting the password?
Could you share the screenshot of the error that you receive while logging into AVG my account?
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
I am unable to log into my account in the web browser. Every time I try it just loads a blank page. I've tried it in two different browsers. and if I try to reset my password with my email, I receive a message "Internal error ocured, please try it later."
Hello James,

We're sorry to hear this. Are you getting the same internal error when you try to log in AVG my account or does it appear only for resetting the password?
Could you share the screenshot of the error that you receive while logging into AVG my account?
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.