Hello Ian. I would request you to boot your PC to safe mode and try to uninstall and re install it. To boot your PC to safe mode: http://avgclick.me/rebootintosafemode
Please feel free to contact us back should you need any further assistance.
My AVG screen advises no active components. Apparently I am offline but don't know why. Another screen says AVG is doing planned maintenance but protection should not be affected. I have no protection. I tried to uninstall AVG so I could reinstall but cannot as it is presently running. Please guide me through any necessary solution.
Hello Ian. I would request you to boot your PC to safe mode and try to uninstall and re install it. To boot your PC to safe mode: http://avgclick.me/rebootintosafemode
Please feel free to contact us back should you need any further assistance.