Unable to ping another pc in same network

AVG Protection
3

Hello Advin,
We are sorry that you are unable to connect another PC to network when AVG is enabled in your PC. Please try to follow the below steps and check if the issue still persists.
1. Please open AVG Zen and click on 'Internet Security' component in it.
2. In AVG Internet Security window, please click on 'Menu' button and select 'Settings' option.
3. In the right pane, select 'components' option and scroll down to go to firewall component.
4. Click on 'Customize' option next to trigger button in Firewall component and select 'Network profiles' in the right pane of the firewall settings window.
5. Then change the network profiles from 'Public' to 'Private' and click Ok to save changes.
Thank you.

1

I can only ping only after i switch off avg firewall. why"?

2

Hello Advin,
We are sorry that you are unable to connect another PC to network when AVG is enabled in your PC. Please try to follow the below steps and check if the issue still persists.
1. Please open AVG Zen and click on 'Internet Security' component in it.
2. In AVG Internet Security window, please click on 'Menu' button and select 'Settings' option.
3. In the right pane, select 'components' option and scroll down to go to firewall component.
4. Click on 'Customize' option next to trigger button in Firewall component and select 'Network profiles' in the right pane of the firewall settings window.
5. Then change the network profiles from 'Public' to 'Private' and click Ok to save changes.
Thank you.