Hello Tom,
Thank you for contacting AVG Community Support.
We understand that the printer is not working after installing AVG subscription. Please accept our sincere apologies for the inconvenience caused. We'll certainly check and help you out.
We would request you to disable AVG Internet Security and check with the issue.
Please refer this article to disable AVG Internet Security: (https://support.avg.com/SupportArticleView?l=en&urlName=disable-avg-antivirus&q=disable&supportType=home)
If the printer works, please disable AVG firewall and check. If printer works after turn off AVG firewall please follow the information in this article: (https://support.avg.com/SupportArticleView?l=en&urlName=avg-antivirus-enhanced-firewall-basic-rules&q=printer+not+woring&supportType=home)
If you’re still having any trouble, or have any questions, feel free to contact us. We’d be happy to help.
We are looking forward to your reply.
Just loaded basic AVG protection and now am unable to print my emails.
Hello Tom,
Thank you for contacting AVG Community Support.
We understand that the printer is not working after installing AVG subscription. Please accept our sincere apologies for the inconvenience caused. We'll certainly check and help you out.
We would request you to disable AVG Internet Security and check with the issue.
Please refer this article to disable AVG Internet Security: (https://support.avg.com/SupportArticleView?l=en&urlName=disable-avg-antivirus&q=disable&supportType=home)
If the printer works, please disable AVG firewall and check. If printer works after turn off AVG firewall please follow the information in this article: (https://support.avg.com/SupportArticleView?l=en&urlName=avg-antivirus-enhanced-firewall-basic-rules&q=printer+not+woring&supportType=home)
If you’re still having any trouble, or have any questions, feel free to contact us. We’d be happy to help.
We are looking forward to your reply.