Unable to reinsall vpnn

Hello Brian.
Thank you for contacting AVG Community Support.
Upon checking we see that this case has been escalated to our senior team.
We apologize for the inconvenience caused to you and we have increased the case priority for you and have informed the team.
Thank you.

(Case number)
still no response from avg since AUGUST 10th
Now 67 days without a service paidv up front for

Hello Brian.
Thank you for contacting AVG Community Support.
Upon checking we see that this case has been escalated to our senior team.
We apologize for the inconvenience caused to you and we have increased the case priority for you and have informed the team.
Thank you.