Unable to reinstall AVG Internet Security

AVG Protection
5

Hi Harry,
We apologize for the inconvenience. We understand that you are unable to remove the Zen from the computer to install your paid AVG products and we will assist you on the same. We request you to follow the steps in the link http://avgclick.me/UninstallAVGAV
to uninstall the Zen from the computer and try to reinstall the AVG Internet Security using the link http://avgclick.me/InstallAV
and AVG PC TuneUp using the link http://avgclick.me/installAVGPCTuneUp
Please feel free to contact us for further assistance.

1

After removing AVG Internet Security & AVG Tune Up, in order to remove AVG Zen, I am unable to reinstall my two paid versions of AVG. The message reads:"You already have another AVG product on your computer that is incompatible with the one you are trying to install."
I do still have AVG Web Tune Up, that I cannot remove, even with an AVG remover. I also, did apply for an AVG Anti Virus (Trial Version) but removed this. Please help.

4

Hi Harry,
We apologize for the inconvenience. We understand that you are still unable to remove the AVG Web TuneUp from the computer and we will help you on that. We request you to reach our remote support team using the email we have sent you for further assistance.
Thank you.

2

I have removed the Zen but only have the AVG Web Tune Up left on my PC. I still get the answer " it is incompatible with the one you are trying to install." It is either the Web Tune Up that is blocking me or else that I had previously applied for the Anti Virus Trial version, that has since been deleted. How would I reactivate the trial version again.?
Thanks Kirupa.

3

Hi Harry,
We apologize for the inconvenience. We understand that you are unable to remove the Zen from the computer to install your paid AVG products and we will assist you on the same. We request you to follow the steps in the link http://avgclick.me/UninstallAVGAV
to uninstall the Zen from the computer and try to reinstall the AVG Internet Security using the link http://avgclick.me/InstallAV
and AVG PC TuneUp using the link http://avgclick.me/installAVGPCTuneUp
Please feel free to contact us for further assistance.