Unable to remove Geneio

Hello, Jacob.
Quarantine in AVG is a safe place for storing potentially harmful files. Quarantine isolates such files from the rest of your operating system, and prevents the files from being accessed or run by any outside process, software applications, or viruses. However, you must be able to delete the files from quarantine. May I know if  it is a free or paid version of AVG and which version of AVG program are you using?

If you receive any error message while trying to delete the files from AVG quarantine, please provide us with a screenshot (http://avgclick.me/getscreenshot) of the error message. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

The AVG program moved 11 Geneio files to Quarantine but can't seem to delete them.

Hello, Jacob.
Quarantine in AVG is a safe place for storing potentially harmful files. Quarantine isolates such files from the rest of your operating system, and prevents the files from being accessed or run by any outside process, software applications, or viruses. However, you must be able to delete the files from quarantine. May I know if  it is a free or paid version of AVG and which version of AVG program are you using?

If you receive any error message while trying to delete the files from AVG quarantine, please provide us with a screenshot (http://avgclick.me/getscreenshot) of the error message. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.