Unable to remove threat

Viruses & Threats
4

Hello Fahmida,
Thank you for contacting AVG support community.
I apologize for the trouble caused.
Please provide us the screenshot of the page where you click on reslove?
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Create-screenshot)
We will certainly help you out.
Thank you and keep us updated.

1

Hello,

I have ran a deep scan today which found the below threats. When I click on resolve threat AVG does not remove the threat. Please help!

Threat: ELF:MiraiDownloader- OG[Drp]
Location:
/System/Volumes/Preboot/Cryptexes/OS/System/Library/dyld/dyld_shared_cache_arm64e

Threat: ELF:MiraiDownloader- OG[Drp]
Location:
/System/Volumes/Preboot/Cryptexes/Incoming/OS/System/Library/dyld/dyld_shared_cache_arm64e

2

Hello Fahmida,
Thank you for contacting AVG support community.
I apologize for the trouble caused.
Please provide us the screenshot of the page where you click on reslove?
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Create-screenshot)
We will certainly help you out.
Thank you and keep us updated.

3

Hello Fahmida,
Thank you for replying and providing the screenshot.
I apologize for the trouble caused.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
We will certainly help you out.
Thank you.