Unable to rename my files after AVF scans through Advanced Issues

AVG Protection
3

Hi Randy,

We're glad to help you with this.
Upon checking our records, we see that you've reached us via phone support & our colleague has helped you to sort the issue.
If you require any further assistance, feel free to reach us.

1

When I create a file and scan AVG, it protects it under Advanced Issues scan.

Browse Threats: check
Virus and other malware: check
Advanced Issue: 

Problem: I cannot rename my files. 

Please help

Thank you!

2

Hi Randy,

We're glad to help you with this.
Upon checking our records, we see that you've reached us via phone support & our colleague has helped you to sort the issue.
If you require any further assistance, feel free to reach us.