Hi Ian,
This isn't the experience we want you to have. We'd like to help you through this channel.
As it isn't recommended to share the product details over this post, we've sent you an email regarding it.
Please check whether you're able to revert to us via it to proceed further.
After numerous attempts and emails, I have just received this from 'AVG Support' - (and I now seriously question the 'integrity' of AVG!!!):
"Hello Ian,
Thank you for writing back to this email.
That's unfortunate to hear. You can attach the screenshot in this email and reply back to this email.
Else you can reach our AVG voice support to send that Dispute closed confirmation.
So that we can check and proceed accordingly.
USA & Canada : +1 925 732 4274
Australia & New Zealand : +61 281 034 937
UK : +44 1163 668 542
Best regards,
Thilak Raj
AVG Customer Care"
__________________
From me (Ian) NOTE: I CANNOT REPLY TO YOUR EMAIL, AS IT ALWAYS COMES BACK WITH THIS MESSAGE:
'Unfortunately, your email wasn’t delivered because we can’t identify which ticket it refers to' - ???
Hi Ian,
This isn't the experience we want you to have. We'd like to help you through this channel.
As it isn't recommended to share the product details over this post, we've sent you an email regarding it.
Please check whether you're able to revert to us via it to proceed further.