Recently, I am sometimes unable to request a manual scan.
When I click on 'Scan Computer' there is no scan - a message immediately comes up saying 'No browser threats found' and when I click on 'Next' I immediately receive 'No malware found'
Can someone explain the reason why I am sometimes unable to obtain a normal manual scan?
Hi Jeffrey,
This isn't the expected behavior.
Please mention the version of the program
Try to repair the program from the control panel and check for the issue again
Refer this article for repairing the program https://support.avg.com/SupportArticleView?urlname=Repair-AVG-Antivirus
Keep us posted.
Hi Jeffrey,
This isn't the expected behavior.
Please mention the version of the program
Try to repair the program from the control panel and check for the issue again
Refer this article for repairing the program https://support.avg.com/SupportArticleView?urlname=Repair-AVG-Antivirus
Keep us posted.
Thanks. It's the free version. Working ok this morning (UK time) but had problems last night - similarly the day before. So reaction to 'Scan' seems very variable!
Thank you for the information, Jeffrey.
Usually browser add-on scan will not take much time, it will end within few seconds.
For virus and malware scan, it should take few seconds to complete and show you the result.
For first virus scan, the time frame will be quite high whereas the consecutive scans will take less time.
We request you to check the status by performing the scan after a day or two.
Do you have a schedule scan setup on daily basis?