Hi Kwok,
This isn't the experience we want you to have. We'd like to clarify this for you through this channel.
However, if you prefer to reach our live support through chat, you can initiate a chat by visiting this link.
As it isn't recommended to share the product details over this post, we've sent you an email regarding it.
Please check & revert to us via it to proceed further.
Hi, I have just paid for a 1 year subscription, activated my account but when I reached the resolve performance issues part and clicked on "resolve all", I ended up with a page that basically asked me to subscribe for 10 devices. Does this mean that when I subscribed for 1 device, I do not get to resolve performance issues? If this is the case, may I know how to deactivate my subscription and get a refund? Also, I am surprised I can't reach AVG support personnel but had to get help from the community. Please help.
Hi Kwok,
This isn't the experience we want you to have. We'd like to clarify this for you through this channel.
However, if you prefer to reach our live support through chat, you can initiate a chat by visiting this link.
As it isn't recommended to share the product details over this post, we've sent you an email regarding it.
Please check & revert to us via it to proceed further.