Unable to save changes to XL spreadsheet

AVG Protection
5

Hi John,
Thank you for reaching out to us with your concern.
I suggest you to Disable Ransomware Protection and check if that resolves the issue.
To disable Ransomware Protection, please open your AVG Internet Security and follow the below steps:
1. Click on Hackers Protection
2. Open Ransomware Protection
3. Click on "ON" to disable the Ransomware Protection

Now check if you're facing the same issue.

1

Each time I try to save changes to an edited existing xl spreadsheet windows says it is read only.  I try a different file name and get another error message with a help tag.  When I open the help tag I get this message...

"When saving a file, a sharing violation can be caused by the way an antivirus application interacts with Microsoft Office.
Check with your antivirus provider to make sure that the current version of the application, including updates, is installed. The antivirus provider might also have information or solutions for sharing violation issues."

How can this be reversed?

 

2
Saved and save as both worked.  Thanks.  Does ransomware come on automatically?
 
4

John,
Thank you for letting me know that your issue has been resolved.
I suggest you to Add the Application in "Allow an App" option.

Please check Blocked Apps and remove the Microsoft Office/Excel Application from Blocked Apps and Add the Application in "Allow an App" List.
You can find the above options in AVG Internet Security>Hackers Protection>Ransomware>Open.

3

Hi John,
Thank you for reaching out to us with your concern.
I suggest you to Disable Ransomware Protection and check if that resolves the issue.
To disable Ransomware Protection, please open your AVG Internet Security and follow the below steps:
1. Click on Hackers Protection
2. Open Ransomware Protection
3. Click on "ON" to disable the Ransomware Protection

Now check if you're facing the same issue.