Unable to scan my pc

Hello Ahmed,

We'll certainly look into this & help you.
Initially, we'd like to clarify that AVG Secure Browser Pro is a web browser with built-in security and privacy features to keep you safe online. The distinctive Security & Privacy Center includes a collection of tools and features that enable you to manage your online privacy, identity, and personal data. It cannot be used to scan your devices for traces of malware.
Please share us a screenshot of the message you're referring to, so that we can check & help you accordingly.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thanks in advance!

Hello There, 
I subscribed to avg secure browser pro 3 days ago, but I am still unable to use it. I contacted avg (support) several times but nothing has been done. Whenever I try to scan my pc a msg pops up and says I should first install the product (!?). But the product looks installed.
Any help?
Thanks
Ahmed

Hello Ahmed,

We'll certainly look into this & help you.
Initially, we'd like to clarify that AVG Secure Browser Pro is a web browser with built-in security and privacy features to keep you safe online. The distinctive Security & Privacy Center includes a collection of tools and features that enable you to manage your online privacy, identity, and personal data. It cannot be used to scan your devices for traces of malware.
Please share us a screenshot of the message you're referring to, so that we can check & help you accordingly.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thanks in advance!