Unable to shed a file

Bud, Please see your other posting (https://support.avg.com/answers?id=906b0000000Db9iAAC).
AVG Guru

Alan, your reply is of NO help! Maybe I am doing business with the wrong company!

Bud, Please see your other posting (https://support.avg.com/answers?id=906b0000000Db9iAAC).
AVG Guru