Its for my mobile my vpn was working fine then stopped i have been trying to sort it out for a month been told to uninstall the app and a few other things
what I have done and keeps coming back with error 3.2.3001
And saying subscription expired
I renewed it in February and have lost a month already
I'm really not happy told I can't get a refund because it is over 30 day's
Its not my fault your vpn isn't working I just want the service I have paid for plus the lost time
Thank you
Kevin sumner
Hi Kevin,
We're glad to look into this & help you.
Upon checking our records, we see that you've reached our mobile team & the ticket has been escalated to the senior team.
Would you be so kind to let us know if you're concerned about the mobile subscription & the previous incident?
I Have paid for a service that has gone wrong and now being told I CAN'T GET A REFUND
Hi Kevin,
We're glad to look into this & help you.
Upon checking our records, we see that you've reached our mobile team & the ticket has been escalated to the senior team.
Would you be so kind to let us know if you're concerned about the mobile subscription & the previous incident?
We understand your frustration, Kevin.
We've checked and we can see that your case has already been escalated to our senior team. They'll review your case and will get back to you via email as soon as possible.
Please keep checking your Inbox/Spam folders for their response.
Your patience is much appreciated.
Its for my mobile my vpn was working fine then stopped i have been trying to sort it out for a month been told to uninstall the app and a few other things
what I have done and keeps coming back with error 3.2.3001
And saying subscription expired
I renewed it in February and have lost a month already
I'm really not happy told I can't get a refund because it is over 30 day's
Its not my fault your vpn isn't working I just want the service I have paid for plus the lost time
Thank you
Kevin sumner