Unable to sign into my vpn

Hi Kevin,

I see that you have already submitted your concern to our AVG mobile team regarding activation and they will reach out to you via email sooner.

Appreciate your patience.

why do I keep getting a fault code when trying to sign into my vpn 
Hi Kevin,

I see that you have already submitted your concern to our AVG mobile team regarding activation and they will reach out to you via email sooner.

Appreciate your patience.