Hi Indranil,
We are sorry to hear this.
We will help you to resolve the issue.
Did you restart the computer after this issue?
If not, restart the computer and check for the issue again.
Keep us posted.
Dated 10th April 2020,
Good Evening Sirs.
THANK YOU … Mr. Balasubramanian … I was finally able to resolve my problems today…
STAY HOME & STAY SAFE…
Yours sincerely,
Indranil Bhattacharya
Good Evening Sirs,
I am writing this email from Bangalore, India.
Here's hoping that the entire TEAM is SAFE AT HOME … We are SAFE too at the moment …
I have been using AVG INTERNET SECURITY for the last 10 years now.
I also use E-TOKENS for E-PROCUREMENT WEB-SITES for the purpose of E-TENDERING in various Government Organizations here in India. I use Windows 10, 64 BIT HP System.
Till date, there was never an issue / conflict between the various software / platforms, etc.
About 7 days ago, my AVG INTERNET SECURITY Program was updated.
However, now it refuses to Turn On …'Enhanced Firewall'.
Can you kindly HELP - so that I am back on full protection - without forgoing the requirements of the E - TOKENS ?
Thanking you in advance for your immediate response …
Yours sincerely,
Indranil Bhattacharya
Good Evening Sirs,
This is to inform Mr. Santhosh that I have restarted my Laptop multiple time during the last 8 days .
Here's a screenshot for your kind information …
, 
Thank you for your kind attention ...
Yours sincerely,
Indranil Bhattacharya
Hi Indranil,
We are sorry to hear this.
We will help you to resolve the issue.
Did you restart the computer after this issue?
If not, restart the computer and check for the issue again.
Keep us posted.
Thank you for the information, Indranil.
Our entire team is safe at home.
We request you to perform repair of AVG INternet Security as mentioned in this article (https://support.avg.com/SupportArticleView?l=en&urlName=Repair-AVG-Antivirus&supportType=home) and check the status.
We appreciate your efforts, Indranil.
We are glad to know that the issue has been resolved.
Let us know, if you need further help.
Dated 10th April 2020,
Good Evening Sirs.
THANK YOU … Mr. Balasubramanian … I was finally able to resolve my problems today…
STAY HOME & STAY SAFE…
Yours sincerely,
Indranil Bhattacharya