Unable to turn on VPN

hi, I'm not able to turn on my VPN after re-installing it. Im asked to make a new purchase whe i click on the turn-on. I want to know why this is happening and hope you solve it asap, thanks

Hello Prince,

We need to activate your subscription after re-installation. Open AVG Secure VPN -> My AVG -> My Subscription -> Log out and remove license (if available) -> Log in -> enter your email address and password.

Let us know its status.