Unable to uninstall avg on windows 7

General discussion
5

Hello Arn, 

We will check and help you to remove AVG program. 

Please confirm which AVG program are you unable to remove? Please share us the screenshot of error message (http://https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot) which you get during the uninstallation. 

You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.

1

I've uninstalled it through the normal Windows process, with REVO Uninstaller and the recommended AVG removal tool (twice), however, it's still functioning in the background.

I tried to delete the AVG folder from the C drive. A pop up message saying I "need permission to perform this action".

Your help will much appreciated.

Thanks,

Arn

3

Hello Veramani,

Thanks for the reply.

Two things: First, I cannot open the link you've given. Second, I would like to send to you the uploaded Support File ID: 4L96G

Please give me an email address where I can send it.

Thank you and best regards.

Arn

2

Hello Arn, 

We will check and help you to remove AVG program. 

Please confirm which AVG program are you unable to remove? Please share us the screenshot of error message (http://https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot) which you get during the uninstallation. 

You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.

4

Hello Arn.
We'd like to confirm that we have received the logs you uploaded.
However, could you let us know upon whose request did you send the logs?