Unable to update drivers

Hello Donna,
We are sorry to know that you are unable to install the out of date drivers.
This issue can happen, if a particular driver must be corrupted. We suggest you to scan the computer for out of date drivers. When you get the list, try to update drivers one by one and see which driver does not get updated. Please update one driver at a time and that will help us to find which driver is faulty.
Thank you.

Hi, I got the AVG tune up program to update drivers on my older HP Pavillion dv6 laptop which runs on the Vista operating system while waiting for my new computer. (which will be a Christmas gift this year) My problem is after running all of the steps, I got a message that it is unable to load new drivers( it did not specify which one, or why), so now I feel like I wasted my money.... and have no idea how to get them to load, or even what they are for? As you can tell, I am not very computer savvy, therefore I would appreciate any help you can give me. Thank You,  Donna
Hello Donna,
We are sorry to know that you are unable to install the out of date drivers.
This issue can happen, if a particular driver must be corrupted. We suggest you to scan the computer for out of date drivers. When you get the list, try to update drivers one by one and see which driver does not get updated. Please update one driver at a time and that will help us to find which driver is faulty.
Thank you.