Hello Shyam,
Thank you for contacting us. Could you please let us know which service pack version are you running? Please also provide the details of which processor, installed RAM and available hard disk space on your PC. Thank you.
Reference: Internet security license (renewed) no.
IM36X-NYDAA-OB4XR-QS6E3-64WDJ-P2RI6
I have downloaded updated Internet security as provided to me via email dated 05-03-2016. On opening it and run, I am receiving comment on screen as under,
“Incompatible operating system: Sorry, your operating system is not compatible with this AVG product, Error code: 0xe001f96c”
So I am unable to update your Internet security on my PC (operating system is Window XP).
Please guide accordingly by return email.
–S A Agarwal
Hello Shyam,
Thank you for contacting us. Could you please let us know which service pack version are you running? Please also provide the details of which processor, installed RAM and available hard disk space on your PC. Thank you.