Hello Chris,
Let's have a look at it together.
Yes, you will be protected from viruses and infections.
Please repair your AVG Antivirus Free: https://support.avg.com/SupportArticleView?urlname=Repair-AVG-Antivirus and check if that helps.
Provide us the version of AVG you have installed if the issue persists. Open AVG Antivirus -> Menu -> About -> check its version.
Hi Priyanga
That worked - thanks!
Is there any disadvantage to having changed the DNS as outlined in the article - rather than having the server chosen automatically?
Chris
Thanks.
Hi Ranjani
I've tried to repair but cannot get beyond step 4. After I click 'yes' it's impossible to get to wizard because I keep getting a message that says set up is already running and to try again later (which I have done a number of times). The version number is: 19.6.3098 (build 19,5.4444.0)
Thanks
Hi Caspian,
We will help you to sort out the issue.
Please contact us through a separate post to assist you further.
Hi Priyanga
That worked - thanks!
Is there any disadvantage to having changed the DNS as outlined in the article - rather than having the server chosen automatically?
Chris
Hello Chris,
Thank you for your efforts.
Please try change your Google DNS as mentioned in this article (https://support.avg.com/SupportArticleView?urlname=AVG-Troubleshoot-DNS) and restart your PC once.
Update Virus definitions and verify the status. Keep us informed here.
Hello Chris,
Let's have a look at it together.
Yes, you will be protected from viruses and infections.
Please repair your AVG Antivirus Free: https://support.avg.com/SupportArticleView?urlname=Repair-AVG-Antivirus and check if that helps.
Provide us the version of AVG you have installed if the issue persists. Open AVG Antivirus -> Menu -> About -> check its version.
Hi Caspian,
We will help you to sort out the issue.
Please contact us through a separate post to assist you further.