Unable to use anti theft features to protect my los tmobile

AVG Protection
3

Hello Rahul, sorry to know this. I request you to contact our Mobile support team through the following link https://support.avg.com/support_android?l=en_US to fix this issue. Please choose the operating system as "Android: to get the email option enabled. Thank you.

1

Hi,
I was using AVG Antivirus PRO on my samsung galaxy grand which was lost yesterday. I have already activated antitheft service, Whenever I try to use antitheft features (LOCATE,SHOUT, WIPE, etc) I am getting a message 'We are unable to reach yourdevice. It may be switched off…' .I have deactivated the concerned SIMs. Isthere any other way to lock/wipe the data on my lost mobile if the device has been swithched off.

Thanks,
Rahul.

2

Hello Rahul, sorry to know this. I request you to contact our Mobile support team through the following link https://support.avg.com/support_android?l=en_US to fix this issue. Please choose the operating system as "Android: to get the email option enabled. Thank you.