Unable to use web in laptop

Today my laptop connects to network but no internet
have made sure network is private, 
Have network as trusted,  have even tried to disconnect avg and can't even do that

Hello Vicente,
Thank you for contacting AVG Community Support.
We are really sorry to know this. We'll certainly check and help you out.
Let us know if you are connected via Wi-fi or in ethernet.
Ensure that VPN is turned off and check the Internet connection.
If you are still unable to connect Internet and browse, then please check to restart your network device(router) and check the Internet connectivity.
Please let us know if it helped.
Awaiting your response.

Hello Vicente,
Thank you for contacting AVG Community Support.
We are really sorry to know this. We'll certainly check and help you out.
Let us know if you are connected via Wi-fi or in ethernet.
Ensure that VPN is turned off and check the Internet connection.
If you are still unable to connect Internet and browse, then please check to restart your network device(router) and check the Internet connectivity.
Please let us know if it helped.
Awaiting your response.