Unalbe to reactivate current subscription

I have a current prescription that seems to have disappeared.  Now I can't access anything to reactivate it.  The only thing that comes up is the free trial package and nowhere can I insert my subscription number.   Also I find the ability to communicate with AVG frustrating and I will be contemplating not renewing my subscription when it comes up, if I ever get it reactivated. Ron

Hello Ron,

I understand how difficult this is for you. Please click on this link http://support.avg.com/SupportArticleView?urlname=Activate-AVG-AntiVirus-or-Internet-Security-with-a-new-license-number for the steps to activate AVG Internet Security on your computer. If you face any difficulties, please click on this link https://support.avg.com/support_tech_chat to get connected with our chat support.

Hello Ron,

I understand how difficult this is for you. Please click on this link http://support.avg.com/SupportArticleView?urlname=Activate-AVG-AntiVirus-or-Internet-Security-with-a-new-license-number for the steps to activate AVG Internet Security on your computer. If you face any difficulties, please click on this link https://support.avg.com/support_tech_chat to get connected with our chat support.