Unapproved renewal

Hi Joel,
Thank you for contacting AVG Community Forum. I see you are facing issues with the charges that you are not aware of. I am sorry for the inconvenience. As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us. Thanks for understanding!

I din not approve a renewal of your overpriced Ultima!!  In fact I hate your VPN and Anti Track.  I only ever use Tune Up and Internet Security. Can I have a refund?

Hi Joel,
Thank you for contacting AVG Community Forum. I see you are facing issues with the charges that you are not aware of. I am sorry for the inconvenience. As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us. Thanks for understanding!