Unathorised payment

a payment has been of £64.99 has been taken from my account without my consent

Hello Kenneth.
We'll certainly clarify the reason for this charge. This order was placed because you agreed to automatic extensions of your subscription when you signed up for AVG Secure VPN (60 day trial) on 12th July 2019. We can assure you that we have not processed any unauthorized payments from your card or account.

Information about your subscription, including instructions on how to unsubscribe from future renewals, are included in all order confirmation emails. We also send a notice by email before the charge takes place (except for monthly subscriptions). When your subscription is extended, we send an additional order confirmation email. This also contained information on how to unsubscribe. Let us know how would you like to proceed with this order.