Hello Donald,
I am very sorry for the inconvenience this may have caused. I have checked your previous case and see that the case has been escalated to our concern team regarding the refund of £56.99. They will contact you via email soon. Your patience is much appreciated. I also request you to save this case number 04845687 for the future reference.
I recently purchased AVG AVN,but it failed to activate.I requested a refund and it was repaid from Paypal .However when I made my original purchase on my direct debit another payment was taken from my bank account.It was shown as "06/06/2017.AVG. WWW.AVG.COM 01522803205 and the amount of £56.99 was deducted from my account.
AVG customer support don,t seem to provide any answers to my problem.
If you google the 01522803205 you would see that is a scam,the AVG payment site has been compromised and AVG do not care.many others have been scammed,be warned.
It means I do not and will not trust making any payments to AVG ever again and when my present Sub runs out on my AVG internet security,I will go elsewhere.
Donald,
I understand your concern on the duplicate charge. We will forward this to our concern team. Thank you for reporting the incident.
I understand your concern on the duplicate charge. We will forward this to our concern team. Thank you for reporting the incident.
Hello Donald,
I am very sorry for the inconvenience this may have caused. I have checked your previous case and see that the case has been escalated to our concern team regarding the refund of £56.99. They will contact you via email soon. Your patience is much appreciated. I also request you to save this case number 04845687 for the future reference.