Hello William.
Thank you for reaching us here with your concerns.
We can assure that we did not process any unauthorized charges from your account.
Unfortunately, you do not have an active subscription registered to the email address that you used to contact us here.
I have sent an email requesting more details to locate this charge. Please revert it containing those details.
There has been an unauthorised payment taken from my bank.
Could you please explain why?
Theft of this nature is illegal.
The payment was taken by DRV*AGV. COM.
Regards William McCarthy
Thank you again for the email address, William.
It isn't recommended to share account/order, personal info over this public post. So, we removed your email address.
Unfortunately, we couldn't find any subscription under that email address. We hope, we've located your transaction under a different email address.
We've sent an email confirmation to the email address that you've used to contact us here.
Please do check and revert back to us to proceed with your refund.
Hello William.
Thank you for reaching us here with your concerns.
We can assure that we did not process any unauthorized charges from your account.
Unfortunately, you do not have an active subscription registered to the email address that you used to contact us here.
I have sent an email requesting more details to locate this charge. Please revert it containing those details.
The only other email address I have is (EMAIL ADDRESS REMOVED) As I have not ordered this payment to be taken please find and return this payment immediately.
I have not used my desktop for over two years, also never used avg on my mobile.
Regards
William McCarthy
Thank you for writing back to us, William.
As we informed you earlier, we couldn't locate your transaction. We request you to check your email and reply with all the possible details to proceed further.
Thank you.
The payment was sent to:DRV*avg.com on19/6/21.
I have no invoice, it was just taken from my account without reason. I have had no known business with avg for about 2 years
Please check accounts to find reason why?
Thanking you in advance.
WP McCarthy