Hello Sharon,
We are here to help you. This order was placed because you agreed to automatic extensions of your Subscription Period when you originally purchased your AVG product. We can assure you that we have not processed any unauthorized payments from your card or account.
We sent an email notification 30 days prior to the order being placed to let you know in advance that this payment was due. This also contained information on how to cancel your Subscription.
As per your request, I have initiated a refund for AVG PC TuneUp renewal. The amount (AUD54.99) will get credited to your account in 7 business days.
Feel free to contact us again if you need any further assistance.
I have been charged for a renewal charge when I have not had AVG…$59.97New Zealand Dollars…removed on 6th December… …Dri!*Technologi Es Order fau …I have NOT authorised this…Please reverse it immediately…
Hello Sharon,
We are here to help you. This order was placed because you agreed to automatic extensions of your Subscription Period when you originally purchased your AVG product. We can assure you that we have not processed any unauthorized payments from your card or account.
We sent an email notification 30 days prior to the order being placed to let you know in advance that this payment was due. This also contained information on how to cancel your Subscription.
As per your request, I have initiated a refund for AVG PC TuneUp renewal. The amount (AUD54.99) will get credited to your account in 7 business days.
Feel free to contact us again if you need any further assistance.