Unauthorised billing

Hello Fred,

We acknowledge your refund request.
We would like to clarify that whenever you sign up for AVG trial, you agree to its terms and conditions which also includes auto renewal service.
To know about it, please check this www.avg.com/subscription website.

Since we are not able to locate the charges under your account, we have sent an email asking more details.
Please revert to us via email to proceed further.

Hello Fred,

We acknowledge your refund request.
We would like to clarify that whenever you sign up for AVG trial, you agree to its terms and conditions which also includes auto renewal service.
To know about it, please check this www.avg.com/subscription website.

Since we are not able to locate the charges under your account, we have sent an email asking more details.
Please revert to us via email to proceed further.