Unauthorised charge on my credit card

AVG Subscription
2

Hello Kerry,

You have been charged AUD59.39 for AVG TuneUp - Unlimited Devices (12 Months) purchase on 6th January 2018.
This product will help you to speed up your computer.
The other product on your account is AVG Internet Security (1 computer) whose license is valid till 22nd August 2018 and it will protect your PC against virus.
May I know how you would like to proceed with the latest AVG TuneUp - Unlimited Devices (12 Months) purchase?

5

Hello Kerry,

You have been charged AUD59.39 for AVG TuneUp - Unlimited Devices (12 Months) purchase on 6th January 2018.
This product will help you to speed up your computer.
The other product on your account is AVG Internet Security (1 computer) whose license is valid till 22nd August 2018 and it will protect your PC against virus.
May I know how you would like to proceed with the latest AVG TuneUp - Unlimited Devices (12 Months) purchase?

1

I notice that there is a charge of $59.39 on 8 January 2018. Please explain what this is for and why I have been charged, since I have already paid a yearly subscription.

3

Rob, from your recent message, it was not clear to us how we can help you. Could you please specify your request and provide us with more details?

4

Hi only signed up for 1 computer.
Rob