Hello Leonard,
We acknowledge your refund request. Yes, you have been charged for renewal of AVG TuneUp - Unlimited.
When you purchase an AVG subscription (formally known as "Continuing Protection Service"), the subscription will continue until you have cancelled it. You will receive an email regarding the automatic extension of AVG subscription before 45 days and will be billed 15 days before the product expires.
The renewal reminder notification has been sent on 5/8/19. If you couldn't found this in your inbox, it might have landed on your spam or junk folders.
Are you looking for refund for this AVG Tuneup product?
I have been charged by AVG for £45 due to an auto renewal for a product I do not use and have deleted off my computer for quite a lot of time now. I am a little frustrated at this as I really cannot afford this right now. I would be grateful if I could just get a refund, I feel like I have been scammed.
Yes may I please have a refund and the service cancelled ? Thank you very much as I do not use it.
Thank you for confirming, Leonard.
Checking our records, we found that you submitted a refund request and our team has initiated a refund of AVG TuneUp - Unlimited subscription in the amount 44.99 GBP and sent you an e-mail confirming the same.
Feel free to contact us if you need any help.